SaeboStretch Dynamic Resting Hand Splint
A resting hand splint that moves with the hand: SaeboStretch
The SaeboStretch is a dynamic resting hand splint from Saebo. It's made for people with a neurological injury, such as a stroke, head injury or spinal cord injury. It holds the wrist, hand and fingers in a set resting position, but still lets the fingers move when tone pulls them closed. It comes in Small, Medium and Large, for the left or right hand, with three hand plates in the box.
A stretch that gives a little, then holds
A traditional hard static splint holds the hand rigid, even when tone pulls the fingers closed. The SaeboStretch is different. Its energy-storing hand plate lets the fingers bend with that pull. Once the hand relaxes, the fingers ease back to the resting position. Saebo says this makes a long, steady stretch more comfortable, so it's easier to keep wearing.
Holds its place, comes off for cleaning
Elastic non-slip straps are sewn to the cover so they stay where they should and the splint is easier to put on. Non-slip gel on the hand and thumb stops it sliding out of position. The cover unzips for washing or for swapping hand plates.
What's in the SaeboStretch
Interchangeable. Three energy-storing hand plates come in the box, to suit different levels of spasticity. A therapist picks the one that fits the hand and swaps it as needs change.
Adjustable. The wrist and thumb mount can be bent to fine-tune the fit, and the thumb system adjusts for palmar and radial abduction and adduction.
Features
- Patented stretch technology with three interchangeable energy-storing hand plates.
- Strapping system at key points of the hand to hold the fingers in position and give a close fit.
- Malleable wrist and thumb mount so the fit can be customised.
- Adjustable thumb system for palmar and radial abduction and adduction.
- Padding under the palm to help keep the palmar arch in shape.
- Non-slip cover, straps and gel to keep the fingers where they should be.
- Zip-off cover for cleaning and changing hand plates.
- Standard cross-head screws in place of the old small hex screws.
Watch the SaeboStretch in use
Saebo's own videos show the splint, how to put it on, and what comes in the box.
Is the SaeboStretch right for you?
Saebo says the SaeboStretch must be fitted by a therapist or orthotist, so they should check the hand first. Here's the general guide from Saebo.
- Usually suits: people after a neurological injury such as a stroke, head injury or spinal cord injury, with minimum to moderate tone and soft tissue shortening. The person should have moderate stiffness or less and be able to open the hand completely flat, with the wrist at neutral, with help.
- Usually not suitable with: severe tone or contractures, severe joint deformities of the hand, severe tightness in the hand and wrist, severe swelling in the hand or wrist, or open wounds or fragile skin.
- Fitting: a therapist or orthotist needs to fit it and choose the hand plate.
Choosing the right size and hand
Size is set by the width across the fingers just below the middle knuckles. Watch Saebo's short measuring video first, or ask your therapist to measure.
- Measure the finger width. With the fingers held together, measure across the index to little finger (fingers 2 to 5) just below the middle knuckles (the PIP joints). Measure across the back of the fingers only; don't wrap the tape down the sides of the hand.
- Email us the measurement. Performance Health doesn't publish a cm range for Small, Medium and Large, so send us the measurement in cm and we'll confirm the size.
- Between two sizes? Look at finger length. Saebo says shorter fingers suit the smaller size.
- Choose the hand. Order Left for the left hand and Right for the right hand.
| Size | Hand |
| Small | Left or Right |
| Medium | Left or Right |
| Large | Left or Right |
SaeboStretch specifications
| Brand | Saebo |
| Product | SaeboStretch dynamic resting hand splint |
| Sizes | Small, Medium, Large |
| Hand | Left or Right |
| Included | Three interchangeable dynamic hand plates |
| Cover | Removable, zip closure, non-slip straps sewn on, non-slip gel on hand and thumb |
| Adjustments | Malleable wrist and thumb mount; thumb palmar and radial abduction and adduction |
| Screws | Standard size cross-head screws |
| Fitting | Must be fitted by a therapist or orthotist |
Not sure which size? Email us
Email support@mobilityshopdirect.com.au with the answers below. We'll check them and come back to you with the right splint, or a better match if this one isn't it.
- Which hand is it for, left or right?
- What is the width across fingers 2 to 5, just below the middle knuckles, in cm? Are the fingers short or long for the hand?
- Can the hand be opened completely flat, with the wrist straight, with help?
- How strong is the tone or tightness in the hand: mild, moderate or severe?
- Is there swelling, a joint deformity, or any open wound or fragile skin on the hand or wrist?
- Who will fit it: a therapist or orthotist? And do you need it by a set date?
A resting hand splint that moves with the hand: SaeboStretch
The SaeboStretch is a dynamic resting hand splint from Saebo. It's made for people with a neurological injury, such as a stroke, head injury or spinal cord injury. It holds the wrist, hand and fingers in a set resting position, but still lets the fingers move when tone pulls them closed. It comes in Small, Medium and Large, for the left or right hand, with three hand plates in the box.
A stretch that gives a little, then holds
A traditional hard static splint holds the hand rigid, even when tone pulls the fingers closed. The SaeboStretch is different. Its energy-storing hand plate lets the fingers bend with that pull. Once the hand relaxes, the fingers ease back to the resting position. Saebo says this makes a long, steady stretch more comfortable, so it's easier to keep wearing.
Holds its place, comes off for cleaning
Elastic non-slip straps are sewn to the cover so they stay where they should and the splint is easier to put on. Non-slip gel on the hand and thumb stops it sliding out of position. The cover unzips for washing or for swapping hand plates.
What's in the SaeboStretch
Interchangeable. Three energy-storing hand plates come in the box, to suit different levels of spasticity. A therapist picks the one that fits the hand and swaps it as needs change.
Adjustable. The wrist and thumb mount can be bent to fine-tune the fit, and the thumb system adjusts for palmar and radial abduction and adduction.
Features
- Patented stretch technology with three interchangeable energy-storing hand plates.
- Strapping system at key points of the hand to hold the fingers in position and give a close fit.
- Malleable wrist and thumb mount so the fit can be customised.
- Adjustable thumb system for palmar and radial abduction and adduction.
- Padding under the palm to help keep the palmar arch in shape.
- Non-slip cover, straps and gel to keep the fingers where they should be.
- Zip-off cover for cleaning and changing hand plates.
- Standard cross-head screws in place of the old small hex screws.
Watch the SaeboStretch in use
Saebo's own videos show the splint, how to put it on, and what comes in the box.
Is the SaeboStretch right for you?
Saebo says the SaeboStretch must be fitted by a therapist or orthotist, so they should check the hand first. Here's the general guide from Saebo.
- Usually suits: people after a neurological injury such as a stroke, head injury or spinal cord injury, with minimum to moderate tone and soft tissue shortening. The person should have moderate stiffness or less and be able to open the hand completely flat, with the wrist at neutral, with help.
- Usually not suitable with: severe tone or contractures, severe joint deformities of the hand, severe tightness in the hand and wrist, severe swelling in the hand or wrist, or open wounds or fragile skin.
- Fitting: a therapist or orthotist needs to fit it and choose the hand plate.
Choosing the right size and hand
Size is set by the width across the fingers just below the middle knuckles. Watch Saebo's short measuring video first, or ask your therapist to measure.
- Measure the finger width. With the fingers held together, measure across the index to little finger (fingers 2 to 5) just below the middle knuckles (the PIP joints). Measure across the back of the fingers only; don't wrap the tape down the sides of the hand.
- Email us the measurement. Performance Health doesn't publish a cm range for Small, Medium and Large, so send us the measurement in cm and we'll confirm the size.
- Between two sizes? Look at finger length. Saebo says shorter fingers suit the smaller size.
- Choose the hand. Order Left for the left hand and Right for the right hand.
| Size | Hand |
| Small | Left or Right |
| Medium | Left or Right |
| Large | Left or Right |
SaeboStretch specifications
| Brand | Saebo |
| Product | SaeboStretch dynamic resting hand splint |
| Sizes | Small, Medium, Large |
| Hand | Left or Right |
| Included | Three interchangeable dynamic hand plates |
| Cover | Removable, zip closure, non-slip straps sewn on, non-slip gel on hand and thumb |
| Adjustments | Malleable wrist and thumb mount; thumb palmar and radial abduction and adduction |
| Screws | Standard size cross-head screws |
| Fitting | Must be fitted by a therapist or orthotist |
Not sure which size? Email us
Email support@mobilityshopdirect.com.au with the answers below. We'll check them and come back to you with the right splint, or a better match if this one isn't it.
- Which hand is it for, left or right?
- What is the width across fingers 2 to 5, just below the middle knuckles, in cm? Are the fingers short or long for the hand?
- Can the hand be opened completely flat, with the wrist straight, with help?
- How strong is the tone or tightness in the hand: mild, moderate or severe?
- Is there swelling, a joint deformity, or any open wound or fragile skin on the hand or wrist?
- Who will fit it: a therapist or orthotist? And do you need it by a set date?
At Mobility Shop Direct, we work very hard to ensure we offer the absolute Best Prices Online. If you find another online store that offers a lower price than us, please let us know and we will match or beat their prices.
We want you to feel confident shopping with us, and our Lowest Price Guarantee means that if you find a lower price than us while browsing online before your purchase or within 30 days of purchase, we'll refund you the difference.
Simply email support@mobilityshopdirect.com.au the link to the product on our competitiors website within 30 days from the date of your order and we will process the refund accordingly.
Our Lowest Price Guarantee has some limitations:
- The Price Match Guarantee takes everything into account including item price plus shipping.
- Promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitor's website
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- Price matching must not result in loss of money to the business.
If you want to check if we can price match a product before you place your order, please contact us.
At Mobility Shop Direct, we strive to deliver your products to you as soon as possible at the most affordable price. We work with a number of reputable suppliers and shipping companies across Australia to achieve this.
Free Shipping Policy
If you live in a Metro or Inner Regional suburb in NSW, VIC, ACT, SA, or QLD, shipping will be FREE. However, if you live outside these areas, shipping costs will be calculated at checkout.
Surcharge for Rural and Remote Locations
For customers living in rural or remote areas, we offer a discounted shipping rate. For example, if a wheelchair typically costs $80 to ship to Sydney but $120 to ship to Perth, shipping to Sydney would be free, while the customer in Perth would pay a discounted rate of $40. Please note that this extra charge is non-refundable, even if the customer decides to return the product.
Order Confirmation
After placing your order, you will receive an order confirmation. This means that we have authorized your credit card or PayPal for the purchase and are preparing your order for shipment.
- We will contact our warehouse to confirm that the item is in stock and available for immediate shipment.
- If your item(s) are available for immediate shipment and pass our fraud checks, we will process the charges and submit the order for shipment.
- If your item is unavailable or your order is flagged as fraudulent, we will attempt to contact you by phone or email. If we cannot reach you, the order may be canceled.
- If shipping costs exceed the estimated amount at checkout, we reserve the right to ask you to pay the difference or cancel your order.
Order Processing
Please allow 1-3 business days for us to prepare your order. We utilize reputable couriers such as StarTrack, TNT, and DHL, and the courier used will depend on your parcel size, availability, and cost at the time of booking.
- Once your order has shipped, you will receive an email with tracking information.
Order Shipment
Shipping times vary depending on the location your product is shipped from and the delivery address. Most of our warehouses are based in NSW. Estimated delivery times are:
- Metro NSW and VIC: 1-4 Business Days
- Metro QLD, ACT, SA: 2-4 Business Days
- Metro WA: 5-8 Business Days
- Rural NSW, VIC, QLD, and SA: 5-8 Business Days
- NT and Rural WA: 7-12 Business Days
Please note that Business Days exclude weekends and public holidays. If you’ve ordered multiple items, they may arrive in separate shipments at different times. If you don’t receive your product within the estimated delivery window, please email us at support@mobilityshopdirect.com.au.
We cannot guarantee a delivery date but can provide an estimated timeframe based on your location. If you need something urgently, we recommend shopping at a local mobility aids retailer, even if they are more expensive.
Delivery Responsibilities
If couriers are unable to successfully deliver your order due to the inability to leave it in a safe place or requiring a signature, it is the customer’s responsibility to pick up the package at the courier's depot or post office. If the item is returned to us and needs to be reshipped, the customer will be required to pay additional shipping fees for the reshipment.
Christmas Holiday Period
Please note that our warehouses are typically closed during the last week of December and the first week of January each year. Orders placed during this period may not be shipped until our warehouses reopen in early January.
Order Inspection
Please inspect your product(s) as soon as possible upon delivery and notify us of any issues, as there may be a limited window to resolve them with suppliers and shipping companies.
- If any products are damaged upon arrival or are faulty, please send photos to support@mobilityshopdirect.com.au within 3 days so we can resolve this for you.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityshopdirect.com.au.
Mobility Shop Direct is committed to providing the Best Returns Policy in the Mobility Aids Industry. Our goal is to make your shopping experience as easy-going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
MOBILITY SHOP DIRECT 30-DAY EASY HASSLE-FREE RETURN POLICY
Unlike our competitors, we do not charge a 20% restocking fee and expect you to cover shipping both ways. However, we do expect products to be returned in a condition resealable as 'Brand New' with the original box and packaging, and we expect you to cover the cost of return shipping.
Non-Returnable Items:
- Products at risk of contamination, such as cushions, mattresses, and bathroom and toilet items.
- Large, bulky, and/or heavy products, such as electric lift chairs, electric beds, and mobility scooters.
- Specialized products, such as rehab walkers and tilt-in-space wheelchairs.
- Products that are not normally stocked and require special ordering.
All return requests must be submitted in writing within 30 days of purchase. Please note that if extra charges were incurred due to shipping to remote or rural locations, these charges will not be refundable.
Questions? Email Us: support@mobilityshopdirect.com.au
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped.
Refunds will only be issued to the original credit card used when placing your order.
Email: support@mobilityshopdirect.com.au
DAMAGED MERCHANDISE
We do our best to work with the most reputable and reliable suppliers, but in the event your parcel arrives damaged, please take photos and contact us as soon as possible, ideally within 7 days, so we can lodge a claim and arrange for a replacement product to be sent to you.
Email: support@mobilityshopdirect.com.au
DEFECTIVE MERCHANDISE
Most of our products come with at least a 12-month manufacturer's warranty. Please let us know if you discover any manufacturer's defects, and we will help you get parts or replace the product at no additional cost.
Email: support@mobilityshopdirect.com.au
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund.
We Are Mobility Aids Experts.
We are Mobility Aids Specialists. We are passionate about the products we sell, whether it be Rollators, Wheelchairs, Kitchen Aids, Bedroom Aids or Bathroom Aids. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Mobility Aids market.
Our customers include Australian Seniors, Disabled Patients, Health Care Professionals, Hospitals, and Nursing Homes who are seeking Mobility Solutions to Improve Mobility, Quality of Life and Overall Health and Wellbeing.
WHAT SETS US APART FROM OUR COMPETITION?
- We Focus on Empowering You to Maintain Your Mobility, Independence and Freedom, by providing you with the Best Buying Guides, Blog Posts about Topics of Interest, Product Finding Tool and Expert Advice on Mobility Aids.
- We Offer World Class Customer Service and have thousands of happy customers. When comparing retailers we highly recommend you checkout their reviews on Google, and also see how promptly they answer their phone calls, chats and emails.
- We have the Best Returns Policy in the Mobility Aids Industry. Unlike our competition who may charge you 20% Restocking Fees and Shipping both ways, we only expect you to return your product in the same condition you received it and pay for return shipping.
- We Work very hard to Ensure we Offer the Absolute Best Prices Online. If you find another online retailer that Offers a Lower Price than Us, then Email us at support@mobilityshopdirect.com.au and we beat their offer.
- We Offer FREE Shipping to All Eastern Metro and Inner Regional Suburbs of Australia and Lighting Fast Deliveries. Unlike our competition who may take two weeks to deliver to you, over 95% of our orders have been delivered within 3 business days of shipment.
- We understand how important Online Security means to you and Guarantee that all your information is Secure with our SSL Encryption.
- We are a Small Family Owned Business in Australia by shopping with us you are Supporting the Local Australian Suppliers and getting a more Personalised and Caring Service.
OUR MISSION: "TO EMPOWER AUSTRALIANS TO MAINTAIN THEIR MOBILITY, INDEPENDENCE AND FREEDOM"
At Mobility Shop Direct, our mission is to empower every Australian Citizens to Maintain their Independence. Mobility Aids play a Crucial Role in Empowering Australian Citizens whether Senior, Disabled or Overweight, to continue participating in activities they love doing, whether it be taking grand childen for a Walk in the park, smelling roses at the Botanic Gardens, or enjoying coffee with life long friends. With the increasing popularity of the Rollators, Wheelchairs, and Mobility Scooters, everybody's specific needs can be met.
We Provide the Following Value-Added Benefits with Every Order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Best Returns Policy
- Free Shipping to Metro Australia
- Low Price Guarantee
- Courteous Sales Experts
We have Thousands of Satisfied Customers Across Australia:
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer Fast Shipping Australia Wide, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a Mobility Aids is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@mobilityshopdirect.com.au
MEET THE FOUNDER
Australian owned and operated by David Thiu, Mobility Shop Direct was founded in 2019 to help all Australians find the right Mobility Aids to maintain their Mobility and Independence.
Whilst working as a Locum Pharmacist throughout Australia, David noticed that many of his patients were frustrated by how hard it was to find mobility aids and by the lack of information available. Most Pharmacies either did not stock any Mobility Aids, or those that did only had a limited range available, with many staff members insufficiently trained. Even when shopping online, most of the sites that did sell mobility aids were difficult to navigate, did not provide enough educational material to assist with the buying process, and did not have a wide enough selection.
To fill this gap in the market, David spent hundreds of hours researching, writing buying guides, and building this brand new site that you're on now. Thanks to David you can now shop, browse and learn about Mobility Aids all in one place in the comfort of your own home, and even have everything delivered to your doorsteps!
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
How We Give Back To The Community:
We love to give back to our community. Our love for Mobility Aids extends far beyond our local community. We've partnered with Variety to help Children live a better life with the help of Mobility Aids. It's amazing what a difference a Mobility Aid can make to a person's life. Watch this video to learn more about what Variety does for children and families in Australia.
Please consider donating to our fundraising campaign for the Variety. All proceeds go to help children in need to help them gain Mobility, Self Esteem, and Independence.
CONTACT US
You can call our customer support team on 1300 132 952 Mon-Fri 9am-7pm AEST.
You can chat live with our customer support team just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@mobilityshopdirect.com.au
You can write to us: 15 Kendall St, C/O D71841, Clyde NSW 2142
We hope you enjoy our Mobility aids as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Mobility Aids, why you should get one, what they are, how they work, and when the best time to get one is, check out our Rollator Buyer's Guide, our Wheelchair Buyer's Guide, and our Electric Wheelchair Buyer's Guide and feel free to read our Blog Posts as well.
We are available 9am-7pm Monday-Friday AEST. You can reach us at 1300 132 952. We are also available via live chat, email support@mobilityshopdirect.com.au or by filling out the form here.
FREQUENTLY ASKED QUESTIONS
How much is shipping? Answer: Shipping is calculated at checkout, but is FREE for Metro and Inner Regional Suburbs of NSW, VIC, ACT, QLD and SA.
How long will my order take to arrive? Answer: Delivery times will vary depending on where you are located relative to warehouse your item shipped from, but as general guide it takes if you are in NSW once shipped it will take:
- Metro NSW and VIC: 1-4 Business Days
- Metro QLD, ACT, SA: 2-4 Business Days
- Metro WA: 5-8 Business Days
- Rural NSW, VIC, QLD, and SA: 5-8 Business Days
- NT and Rural WA: 7-12 Business Days
Please allow us 1-3 business days for your order to be shipped, and note that business days excludes weekends and Public Holidays. Once your order has shipped, you will receive another email with tracking information.
Are You Open During the Christmas Period? Answer: Most of our warehouses will be closed after 21 December 2023, and items ordered after this date might not be shipped until they re-open on 8th January 2024.
Which courier will deliver my package? Answer: We utilise a range of shipping companies to deliver packages throughout Australia such as StarTrack, DHL and TNT. The shipping company we use depends on the size of your package, availability of couriers and price.
If something is out of stock can I back order or special order it? Answer: Yes! Please contact us by email to place your order.
Can I place my order over the phone? Answer: Yes! We are available 9am-7pm Monday-Friday AEST. You can reach us at 1300 132 952.
Do you deliver to PO Box Addresses? Answer: No sorry, in most instances the Post Office will not accept the package and redirect back to sender. There is one way around this however, which is for you to setup a FREE Parcel Collect Address.
Do you have a showroom or shop? Answer: At this stage we do not have a showroom or shop, and our entire catalogue is online and we strive to provide you with the best prices, service and shopping experience. If you would like to see the product in person you can try Googling the [Product Name] + [Your Suburb] to find your nearest retailer.
Are NDIS Registered? Answer: No, we are not registered with the NDIS, but can provide you with invoices to claim if you are on a Self Managed Plan via our NDIS Order Form.
Do You Sell Replacement Parts? Answer: Yes, we are able to source some replacement parts. Feel free to email us with details of what you are looking for and your shipping address so we can provide you with a quote.
Can I pick up my product? Answer: Due to health concerns and limited staff our warehouses do not offer pickup services, but we do offer fast shipping direct to your doorsteps.
Do you offer your products for hire or rent? Can I borrow one of your products instead of purchasing it? Answer: We do not offer our products for hire or for rent. All of our products are for sale only.
Do you have a storefront? Answer: We do not have a physical storefront, but we are able to provide the product that best suits your needs by gathering information from you to recommend you one and we can send it directly to your doorsteps.
If you have a question that isn't covered here, feel free to call us on 1300 132 952, email us at support@mobilityshopdirect.com.au, or by leaving a message on our contact us form.
A resting hand splint that moves with the hand: SaeboStretch
The SaeboStretch is a dynamic resting hand splint from Saebo. It's made for people with a neurological injury, such as a stroke, head injury or spinal cord injury. It holds the wrist, hand and fingers in a set resting position, but still lets the fingers move when tone pulls them closed. It comes in Small, Medium and Large, for the left or right hand, with three hand plates in the box.
A stretch that gives a little, then holds
A traditional hard static splint holds the hand rigid, even when tone pulls the fingers closed. The SaeboStretch is different. Its energy-storing hand plate lets the fingers bend with that pull. Once the hand relaxes, the fingers ease back to the resting position. Saebo says this makes a long, steady stretch more comfortable, so it's easier to keep wearing.
Holds its place, comes off for cleaning
Elastic non-slip straps are sewn to the cover so they stay where they should and the splint is easier to put on. Non-slip gel on the hand and thumb stops it sliding out of position. The cover unzips for washing or for swapping hand plates.
What's in the SaeboStretch
Interchangeable. Three energy-storing hand plates come in the box, to suit different levels of spasticity. A therapist picks the one that fits the hand and swaps it as needs change.
Adjustable. The wrist and thumb mount can be bent to fine-tune the fit, and the thumb system adjusts for palmar and radial abduction and adduction.
Features
- Patented stretch technology with three interchangeable energy-storing hand plates.
- Strapping system at key points of the hand to hold the fingers in position and give a close fit.
- Malleable wrist and thumb mount so the fit can be customised.
- Adjustable thumb system for palmar and radial abduction and adduction.
- Padding under the palm to help keep the palmar arch in shape.
- Non-slip cover, straps and gel to keep the fingers where they should be.
- Zip-off cover for cleaning and changing hand plates.
- Standard cross-head screws in place of the old small hex screws.
Watch the SaeboStretch in use
Saebo's own videos show the splint, how to put it on, and what comes in the box.
Is the SaeboStretch right for you?
Saebo says the SaeboStretch must be fitted by a therapist or orthotist, so they should check the hand first. Here's the general guide from Saebo.
- Usually suits: people after a neurological injury such as a stroke, head injury or spinal cord injury, with minimum to moderate tone and soft tissue shortening. The person should have moderate stiffness or less and be able to open the hand completely flat, with the wrist at neutral, with help.
- Usually not suitable with: severe tone or contractures, severe joint deformities of the hand, severe tightness in the hand and wrist, severe swelling in the hand or wrist, or open wounds or fragile skin.
- Fitting: a therapist or orthotist needs to fit it and choose the hand plate.
Choosing the right size and hand
Size is set by the width across the fingers just below the middle knuckles. Watch Saebo's short measuring video first, or ask your therapist to measure.
- Measure the finger width. With the fingers held together, measure across the index to little finger (fingers 2 to 5) just below the middle knuckles (the PIP joints). Measure across the back of the fingers only; don't wrap the tape down the sides of the hand.
- Email us the measurement. Performance Health doesn't publish a cm range for Small, Medium and Large, so send us the measurement in cm and we'll confirm the size.
- Between two sizes? Look at finger length. Saebo says shorter fingers suit the smaller size.
- Choose the hand. Order Left for the left hand and Right for the right hand.
| Size | Hand |
| Small | Left or Right |
| Medium | Left or Right |
| Large | Left or Right |
SaeboStretch specifications
| Brand | Saebo |
| Product | SaeboStretch dynamic resting hand splint |
| Sizes | Small, Medium, Large |
| Hand | Left or Right |
| Included | Three interchangeable dynamic hand plates |
| Cover | Removable, zip closure, non-slip straps sewn on, non-slip gel on hand and thumb |
| Adjustments | Malleable wrist and thumb mount; thumb palmar and radial abduction and adduction |
| Screws | Standard size cross-head screws |
| Fitting | Must be fitted by a therapist or orthotist |
Not sure which size? Email us
Email support@mobilityshopdirect.com.au with the answers below. We'll check them and come back to you with the right splint, or a better match if this one isn't it.
- Which hand is it for, left or right?
- What is the width across fingers 2 to 5, just below the middle knuckles, in cm? Are the fingers short or long for the hand?
- Can the hand be opened completely flat, with the wrist straight, with help?
- How strong is the tone or tightness in the hand: mild, moderate or severe?
- Is there swelling, a joint deformity, or any open wound or fragile skin on the hand or wrist?
- Who will fit it: a therapist or orthotist? And do you need it by a set date?
At Mobility Shop Direct, we work very hard to ensure we offer the absolute Best Prices Online. If you find another online store that offers a lower price than us, please let us know and we will match or beat their prices.
We want you to feel confident shopping with us, and our Lowest Price Guarantee means that if you find a lower price than us while browsing online before your purchase or within 30 days of purchase, we'll refund you the difference.
Simply email support@mobilityshopdirect.com.au the link to the product on our competitiors website within 30 days from the date of your order and we will process the refund accordingly.
Our Lowest Price Guarantee has some limitations:
- The Price Match Guarantee takes everything into account including item price plus shipping.
- Promotions such as rebates and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitor's website
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- Price matching must not result in loss of money to the business.
If you want to check if we can price match a product before you place your order, please contact us.
At Mobility Shop Direct, we strive to deliver your products to you as soon as possible at the most affordable price. We work with a number of reputable suppliers and shipping companies across Australia to achieve this.
Free Shipping Policy
If you live in a Metro or Inner Regional suburb in NSW, VIC, ACT, SA, or QLD, shipping will be FREE. However, if you live outside these areas, shipping costs will be calculated at checkout.
Surcharge for Rural and Remote Locations
For customers living in rural or remote areas, we offer a discounted shipping rate. For example, if a wheelchair typically costs $80 to ship to Sydney but $120 to ship to Perth, shipping to Sydney would be free, while the customer in Perth would pay a discounted rate of $40. Please note that this extra charge is non-refundable, even if the customer decides to return the product.
Order Confirmation
After placing your order, you will receive an order confirmation. This means that we have authorized your credit card or PayPal for the purchase and are preparing your order for shipment.
- We will contact our warehouse to confirm that the item is in stock and available for immediate shipment.
- If your item(s) are available for immediate shipment and pass our fraud checks, we will process the charges and submit the order for shipment.
- If your item is unavailable or your order is flagged as fraudulent, we will attempt to contact you by phone or email. If we cannot reach you, the order may be canceled.
- If shipping costs exceed the estimated amount at checkout, we reserve the right to ask you to pay the difference or cancel your order.
Order Processing
Please allow 1-3 business days for us to prepare your order. We utilize reputable couriers such as StarTrack, TNT, and DHL, and the courier used will depend on your parcel size, availability, and cost at the time of booking.
- Once your order has shipped, you will receive an email with tracking information.
Order Shipment
Shipping times vary depending on the location your product is shipped from and the delivery address. Most of our warehouses are based in NSW. Estimated delivery times are:
- Metro NSW and VIC: 1-4 Business Days
- Metro QLD, ACT, SA: 2-4 Business Days
- Metro WA: 5-8 Business Days
- Rural NSW, VIC, QLD, and SA: 5-8 Business Days
- NT and Rural WA: 7-12 Business Days
Please note that Business Days exclude weekends and public holidays. If you’ve ordered multiple items, they may arrive in separate shipments at different times. If you don’t receive your product within the estimated delivery window, please email us at support@mobilityshopdirect.com.au.
We cannot guarantee a delivery date but can provide an estimated timeframe based on your location. If you need something urgently, we recommend shopping at a local mobility aids retailer, even if they are more expensive.
Delivery Responsibilities
If couriers are unable to successfully deliver your order due to the inability to leave it in a safe place or requiring a signature, it is the customer’s responsibility to pick up the package at the courier's depot or post office. If the item is returned to us and needs to be reshipped, the customer will be required to pay additional shipping fees for the reshipment.
Christmas Holiday Period
Please note that our warehouses are typically closed during the last week of December and the first week of January each year. Orders placed during this period may not be shipped until our warehouses reopen in early January.
Order Inspection
Please inspect your product(s) as soon as possible upon delivery and notify us of any issues, as there may be a limited window to resolve them with suppliers and shipping companies.
- If any products are damaged upon arrival or are faulty, please send photos to support@mobilityshopdirect.com.au within 3 days so we can resolve this for you.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityshopdirect.com.au.
Mobility Shop Direct is committed to providing the Best Returns Policy in the Mobility Aids Industry. Our goal is to make your shopping experience as easy-going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
MOBILITY SHOP DIRECT 30-DAY EASY HASSLE-FREE RETURN POLICY
Unlike our competitors, we do not charge a 20% restocking fee and expect you to cover shipping both ways. However, we do expect products to be returned in a condition resealable as 'Brand New' with the original box and packaging, and we expect you to cover the cost of return shipping.
Non-Returnable Items:
- Products at risk of contamination, such as cushions, mattresses, and bathroom and toilet items.
- Large, bulky, and/or heavy products, such as electric lift chairs, electric beds, and mobility scooters.
- Specialized products, such as rehab walkers and tilt-in-space wheelchairs.
- Products that are not normally stocked and require special ordering.
All return requests must be submitted in writing within 30 days of purchase. Please note that if extra charges were incurred due to shipping to remote or rural locations, these charges will not be refundable.
Questions? Email Us: support@mobilityshopdirect.com.au
CANCELLATIONS
You can cancel your order free of charge if the order has not been physically shipped.
Refunds will only be issued to the original credit card used when placing your order.
Email: support@mobilityshopdirect.com.au
DAMAGED MERCHANDISE
We do our best to work with the most reputable and reliable suppliers, but in the event your parcel arrives damaged, please take photos and contact us as soon as possible, ideally within 7 days, so we can lodge a claim and arrange for a replacement product to be sent to you.
Email: support@mobilityshopdirect.com.au
DEFECTIVE MERCHANDISE
Most of our products come with at least a 12-month manufacturer's warranty. Please let us know if you discover any manufacturer's defects, and we will help you get parts or replace the product at no additional cost.
Email: support@mobilityshopdirect.com.au
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund.
We Are Mobility Aids Experts.
We are Mobility Aids Specialists. We are passionate about the products we sell, whether it be Rollators, Wheelchairs, Kitchen Aids, Bedroom Aids or Bathroom Aids. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Mobility Aids market.
Our customers include Australian Seniors, Disabled Patients, Health Care Professionals, Hospitals, and Nursing Homes who are seeking Mobility Solutions to Improve Mobility, Quality of Life and Overall Health and Wellbeing.
WHAT SETS US APART FROM OUR COMPETITION?
- We Focus on Empowering You to Maintain Your Mobility, Independence and Freedom, by providing you with the Best Buying Guides, Blog Posts about Topics of Interest, Product Finding Tool and Expert Advice on Mobility Aids.
- We Offer World Class Customer Service and have thousands of happy customers. When comparing retailers we highly recommend you checkout their reviews on Google, and also see how promptly they answer their phone calls, chats and emails.
- We have the Best Returns Policy in the Mobility Aids Industry. Unlike our competition who may charge you 20% Restocking Fees and Shipping both ways, we only expect you to return your product in the same condition you received it and pay for return shipping.
- We Work very hard to Ensure we Offer the Absolute Best Prices Online. If you find another online retailer that Offers a Lower Price than Us, then Email us at support@mobilityshopdirect.com.au and we beat their offer.
- We Offer FREE Shipping to All Eastern Metro and Inner Regional Suburbs of Australia and Lighting Fast Deliveries. Unlike our competition who may take two weeks to deliver to you, over 95% of our orders have been delivered within 3 business days of shipment.
- We understand how important Online Security means to you and Guarantee that all your information is Secure with our SSL Encryption.
- We are a Small Family Owned Business in Australia by shopping with us you are Supporting the Local Australian Suppliers and getting a more Personalised and Caring Service.
OUR MISSION: "TO EMPOWER AUSTRALIANS TO MAINTAIN THEIR MOBILITY, INDEPENDENCE AND FREEDOM"
At Mobility Shop Direct, our mission is to empower every Australian Citizens to Maintain their Independence. Mobility Aids play a Crucial Role in Empowering Australian Citizens whether Senior, Disabled or Overweight, to continue participating in activities they love doing, whether it be taking grand childen for a Walk in the park, smelling roses at the Botanic Gardens, or enjoying coffee with life long friends. With the increasing popularity of the Rollators, Wheelchairs, and Mobility Scooters, everybody's specific needs can be met.
We Provide the Following Value-Added Benefits with Every Order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Best Returns Policy
- Free Shipping to Metro Australia
- Low Price Guarantee
- Courteous Sales Experts
We have Thousands of Satisfied Customers Across Australia:
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer Fast Shipping Australia Wide, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a Mobility Aids is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at support@mobilityshopdirect.com.au
MEET THE FOUNDER
Australian owned and operated by David Thiu, Mobility Shop Direct was founded in 2019 to help all Australians find the right Mobility Aids to maintain their Mobility and Independence.
Whilst working as a Locum Pharmacist throughout Australia, David noticed that many of his patients were frustrated by how hard it was to find mobility aids and by the lack of information available. Most Pharmacies either did not stock any Mobility Aids, or those that did only had a limited range available, with many staff members insufficiently trained. Even when shopping online, most of the sites that did sell mobility aids were difficult to navigate, did not provide enough educational material to assist with the buying process, and did not have a wide enough selection.
To fill this gap in the market, David spent hundreds of hours researching, writing buying guides, and building this brand new site that you're on now. Thanks to David you can now shop, browse and learn about Mobility Aids all in one place in the comfort of your own home, and even have everything delivered to your doorsteps!
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
How We Give Back To The Community:
We love to give back to our community. Our love for Mobility Aids extends far beyond our local community. We've partnered with Variety to help Children live a better life with the help of Mobility Aids. It's amazing what a difference a Mobility Aid can make to a person's life. Watch this video to learn more about what Variety does for children and families in Australia.
Please consider donating to our fundraising campaign for the Variety. All proceeds go to help children in need to help them gain Mobility, Self Esteem, and Independence.
CONTACT US
You can call our customer support team on 1300 132 952 Mon-Fri 9am-7pm AEST.
You can chat live with our customer support team just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: support@mobilityshopdirect.com.au
You can write to us: 15 Kendall St, C/O D71841, Clyde NSW 2142
We hope you enjoy our Mobility aids as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about Mobility Aids, why you should get one, what they are, how they work, and when the best time to get one is, check out our Rollator Buyer's Guide, our Wheelchair Buyer's Guide, and our Electric Wheelchair Buyer's Guide and feel free to read our Blog Posts as well.
We are available 9am-7pm Monday-Friday AEST. You can reach us at 1300 132 952. We are also available via live chat, email support@mobilityshopdirect.com.au or by filling out the form here.
FREQUENTLY ASKED QUESTIONS
How much is shipping? Answer: Shipping is calculated at checkout, but is FREE for Metro and Inner Regional Suburbs of NSW, VIC, ACT, QLD and SA.
How long will my order take to arrive? Answer: Delivery times will vary depending on where you are located relative to warehouse your item shipped from, but as general guide it takes if you are in NSW once shipped it will take:
- Metro NSW and VIC: 1-4 Business Days
- Metro QLD, ACT, SA: 2-4 Business Days
- Metro WA: 5-8 Business Days
- Rural NSW, VIC, QLD, and SA: 5-8 Business Days
- NT and Rural WA: 7-12 Business Days
Please allow us 1-3 business days for your order to be shipped, and note that business days excludes weekends and Public Holidays. Once your order has shipped, you will receive another email with tracking information.
Are You Open During the Christmas Period? Answer: Most of our warehouses will be closed after 21 December 2023, and items ordered after this date might not be shipped until they re-open on 8th January 2024.
Which courier will deliver my package? Answer: We utilise a range of shipping companies to deliver packages throughout Australia such as StarTrack, DHL and TNT. The shipping company we use depends on the size of your package, availability of couriers and price.
If something is out of stock can I back order or special order it? Answer: Yes! Please contact us by email to place your order.
Can I place my order over the phone? Answer: Yes! We are available 9am-7pm Monday-Friday AEST. You can reach us at 1300 132 952.
Do you deliver to PO Box Addresses? Answer: No sorry, in most instances the Post Office will not accept the package and redirect back to sender. There is one way around this however, which is for you to setup a FREE Parcel Collect Address.
Do you have a showroom or shop? Answer: At this stage we do not have a showroom or shop, and our entire catalogue is online and we strive to provide you with the best prices, service and shopping experience. If you would like to see the product in person you can try Googling the [Product Name] + [Your Suburb] to find your nearest retailer.
Are NDIS Registered? Answer: No, we are not registered with the NDIS, but can provide you with invoices to claim if you are on a Self Managed Plan via our NDIS Order Form.
Do You Sell Replacement Parts? Answer: Yes, we are able to source some replacement parts. Feel free to email us with details of what you are looking for and your shipping address so we can provide you with a quote.
Can I pick up my product? Answer: Due to health concerns and limited staff our warehouses do not offer pickup services, but we do offer fast shipping direct to your doorsteps.
Do you offer your products for hire or rent? Can I borrow one of your products instead of purchasing it? Answer: We do not offer our products for hire or for rent. All of our products are for sale only.
Do you have a storefront? Answer: We do not have a physical storefront, but we are able to provide the product that best suits your needs by gathering information from you to recommend you one and we can send it directly to your doorsteps.
If you have a question that isn't covered here, feel free to call us on 1300 132 952, email us at support@mobilityshopdirect.com.au, or by leaving a message on our contact us form.
SaeboStretch Dynamic Resting Hand Splint Reviews
Let customers speak for us
from 606 reviewsIt is great just what I wanted
Very very good. Worth the money
A message from the delivery firm the day before with even a am/pm delivery plan would have helped me rearrange a meeting more easily
My brother, just recently arrived in Aged Care, had an old walker which had given good service. He is now less able to get around and the old walker had iffy brakes. So we borrowed another inmate’s “Rolls Royce” Drive walker and he was rapt! Could adjust the arms himself, partner could toss it into her car and the brakes were much easier to use. All in all 10/10!
Definitely 5 star product! Sturdy, glides smoothly, attractive, packaged extraordinarily well and delivered super quickly! Forget flat-packs! Pay for a good quality piece of furniture!
Very helpful. And order was quickly dispatched
Exactly what advertised and exactly what we needed
Great - easy ordering and fully met expectations
I ordered a bedside cabinet on wheels for my 96yr old mum. I did not want a flat pack. I wanted a sturdy, well-made & nice looking piece of furniture. I ordered online. I’m VERY pleased with what I received. Delivery free & arrived here Newcastle in three days. Delivery guy brought it inside & unpacked it for me. The packaging was PRIMO. I cannot overstate how well it was packaged. There was zero chance it would ever get damaged in transit. I attached the three handles which were provided with extra screws AND a screw driver (nice). The cabinet is attractive, moves easily on it’s castors & has a lip around the top to stop items falling off. Quality product well worth the investment. A++++++
Really good quality
Easy to find products online, ordering is very easy very competitive prices and extremely fast delivery
The Assistance Handle has been amazing for my husband who has just had a Quadricep Rupture repair. He used it to help him get in and out of the car whilst keeping his leg straight.
Grab Rail very suitable for our shower
Lightweight yet sturdy perfect for stability
Excellent, folds up neatly to fit in the boot of my daughter’s small car. Takes up little room when dining out.I feel very safe when walking.